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Driving your technology forward

Your businessfirst.

Then, technology.

We understand how your company, your processes and your people work before we propose a system. Consulting, software, cloud, artificial intelligence and support, for companies with and without an IT department.

Google Cloud Registered Partner Fedesoft member Serving all of Colombia

What business owners tell us

  1. “Every Friday I go through a document to find out what happened in my own company.”
  2. “I don't know how much each project actually earns me.”
  3. “Inventory shortfalls show up when it's already too late.”
  4. “If I'm not there, nobody makes decisions.”Words from business owners we have worked with.
  5. A company that runs without you having to be on top of everything.That starts with understanding your business. Technology comes later, once there is something to organize.
What an assessment looks like

A medium-sized company that depended on its general manager.

A real case, anonymized.

  1. 01/04Business

    Every decision and every payment went through the same person, and money came in through several accounts that no one looked at together.

  2. 02/04People

    People knew how to do their jobs, but each did it their own way: there was no shared culture and no control to show whether things were being done right.

  3. 03/04Processes

    Purchases and payments were recorded on paper: amounts could be changed, and the signature came afterwards to justify them.

  4. 04/04Technology

    The accounting system ran in isolation from operations, information arrived late, and nothing raised a flag when something did not add up.

  5. What was already working, and stays

    Years of know-how, trusted clients and suppliers, and an accounting system already in daily use.

  6. What we proposed

    A complete transformation that started with ninety days focused on money, with an operations app that replaced paper and a management assistant that now tells the manager how the business is doing.

Assessment map by rings At the center, the business: leadership and cash. First ring, people: no written processes. Second, processes: everything on paper and scattered payments. Third, technology: isolated accounting, late reports and no alerts. With the proposal: governance, visible cash, written processes, an operations app, one payment view, connected accounting, a management assistant and instant alerts. LeadershipGovernanceCashVisible cash No written processesWritten processes All on paperOperations appScattered paymentsOne payment view Isolated accountingConnected accountingLate reportsManagement assistantNo alertsInstant alerts
The company beforeThe company with the proposal
How we work

Step by step, from your business.

This is how a project moves forward with us, from the first conversation to a working system.

  1. 01 We listen

    Your business

    What you deal with every week, in your own words. What holds you back and what is already working.

  2. 02 We interview

    Your people

    Who decides, what can be delegated and to whom, and what your team knows that is not written down.

  3. 03 We organize

    Your processes

    Where control gets lost: a purchase made without quotes, a payment never reconciled, a procedure no one sees.

  4. 04 We implement

    The technology

    With the business, the team and the processes clear, we choose the technology that supports them and build it on top of what you already have.

  5. From the first week

    Visible improvements before investing in technology.

    While the work moves forward, we get more out of the tools your company already has, so you see concrete improvements without waiting to buy anything new.

Services

Technology that supports your business.

01Consulting and assessment

Your company grew faster than the way it operates.

We understand how it works today, we talk with your team, and we hand you a written roadmap: what to change first in the business, the people, the processes and the technology, what it costs, and what is already working so it is not rebuilt.

See a case
02Software and integrations

Your operation working as one system, not as islands.

We build the software your way of working needs and connect it to your accounting, your electronic invoicing and your sales channels. Every transaction has an owner, permissions and traceability.

03Cloud infrastructure

Know what happens in your cloud, who gets in and what it costs you.

We design your cloud with security, compliance and observability built in from day one: you know what is happening, who accesses what and how much it costs each month. If you already have a cloud, we bring it up to that standard.

04Artificial intelligence agents

Your business answers customers and sends quotes even when your team is stretched thin.

Agents that talk with your customers on WhatsApp, check your system in real time and follow your company's rules. What they should not resolve on their own, they hand over to a person, and every conversation is recorded.

05Support and continuity

A failure should not stop your operation or depend on a single person.

We monitor your technology to catch problems early, respond when something fails and document every solution, so the knowledge stays in your company.

Where to start

Two ways to get started.

I already know what I need

Specific services

When you already know what you want to solve: moving your operation to the cloud, connecting your systems or putting an agent to work on WhatsApp.

  1. 1A free conversation
  2. 2An offer with clear scope and price
Diego Hatun, founder of Confía Digital
“Every company works differently. That is why we start by understanding your operation and stay with you through the digital transformation of your processes and your entire value chain.”
Diego Hatun, founder of Confía Digital
About us

A consultancy that starts with your business.

We were founded in Cartagena in 2024. We work with companies with and without an IT department: for those that have a team, we strengthen it with specialists, and for those that do not, we are their IT department.

Cartagena, ColombiaServing all of ColombiaWe visit your company

What guides us: empathy and human connection first, and trust built on rigor and transparency.

Companies that have trusted us

  • Ache1
  • Zabud Technologies
  • Zabud Net
  • Nubix
  • Nivus
Credentials

Team certifications.

These are some of the certifications held by the people on our team.

  • Fedesoft member
  • Google Cloud Registered Partner
  • Google Cloud Professional Cloud Architect
  • AWS Certified Solutions Architect Professional
  • Oracle Cloud Infrastructure Architect Associate
  • Oracle Cloud Infrastructure Generative AI Professional
  • Oracle OCI Container Engine for Kubernetes Specialist
  • Google Cloud Professional Cloud Security Engineer
  • CertiProf DevOps Essentials Professional Certificate
  • CertiProf Scrum Foundation Professional Certificate
  • Kanban Foundation KIKF
  • HDI Desktop Support Technician
Frequently asked questions

What people ask before starting.

How much does it cost to work with you?

The first conversation is free, and if you already know what you need, the guidance is free as well. The assessment starts from COP 875,453 plus VAT (COP 1,041,789 including VAT), and we confirm the price in writing before we start. The comprehensive assessment of the whole company (processes, technology, cloud architecture, software, artificial intelligence and culture), with a business case and roadmap, is priced according to scope, and we give you the price before we start. If you hire us for a project within 90 days of receiving the assessment, its cost is credited toward the project, once.

My company has no IT department. Is this for me?

Yes. For companies without an IT department, we take on that role: we understand the operation, make proposals and support you along the way. For those that have one, we strengthen the team with specialists.

Do I have to replace the systems I already use?

Not necessarily. The first step is to see what already works, so we do not charge you to rebuild it. Often the first controls come from what your accounting system or your bank already offers.

Can I move to the cloud without stopping operations?

We plan the migration in stages, with tests before each step and a plan to roll back if something does not go as expected. That way the risk to daily operations stays low and under control.

How do you protect my company's information?

We give access only to those who need it, keep a record of what is done, and handle personal data in accordance with Colombia's Law 1581 of 2012 and our data processing policy.

Where are you based and how do you work?

We are based in Cartagena and serve companies throughout Colombia. We work with you by video call and at your premises: the assessment includes visits and interviews with your team.

Contact

Let's talk about your company.

In 30 minutes, we will tell you where we would start. Use this form, WhatsApp, or book a meeting.

When you book a meeting, your data is processed under our data protection policy.

We reply within 2 business days.